Privacy Policy

This Privacy Policy (hereinafter referred to as the “Policy”) describes the principles regulating the collection, processing, dissemination, use and storage of personal data of users of the website, in accordance with the General Data Protection Regulation (GDPR) and the relevant laws of Costa Rica on data protection. LalaBet (the “Company”, “We”) is responsible for the processing of personal data. SkyGrow Group Limitada acts as LalaBet’s payment processor and representative in the EU-EEA.
By using the website and its services or by clicking on “I am 18 years old and accept the Terms of Use and Privacy Policy”, users confirm that they have read, understood and agreed to this policy. If the user does not agree with any part of this policy, they should not use the website and services.

• • Personal Data: Any information relating to an identified or identifiable individual;
  • Processing: Any action performed on Personal Data, such as collection, storage, retrieval, or deletion;
  • Restriction of Processing: The marking of stored personal data to limit its processing in the future;
  • Profiling: Automated processing used to analyze personal aspects of an individual;
  • Pseudonymization: Processing data in such a way that it cannot be linked to an individual without additional information;
  • Controller: The party who determines the purposes and means of the processing of personal data;
  • Processor: The party that processes data on behalf of the controller;
  • Recipient: Any entity to whom personal data is disclosed;
  • Third Party: Any entity other than the data subject, controller or processor;
  • Consent: A freely given and informed statement of a data subject’s agreement to data processing;
  • Personal Data Breach: Any breach of security resulting in unauthorized access to or loss of personal information;
  • Genetic Data: Information about inherited or acquired genetic characteristics;
  • Biometric Data: Data obtained from physical, physiological, or behavioral characteristics for the purpose of unique identification;
  • Data Concerning Health: Information about an individual’s physical or mental health;
  • Website: The LalaBet website, accessible at lala.bet;

• Cookies: Text files that store browsing information. For more information on managing cookies, please visit allaboutcookies.org and youronlinechoices.com;
• Sensitive Personal Information: Information about racial/ethnic origin, political opinions, religious beliefs, trade union membership, genetic/biometric data, health or sexual orientation.

LalaBet reserves the right to change this Privacy Policy at any time. Your continued use of the website and services after an update means you accept the revised terms. The date of the last modification will always be indicated at the top of the document. Users who do not agree to any changes should discontinue use of the website.

LalaBet, a company incorporated in Jaco, Costa Rica, serves as the data controller.

• Contact: [email protected].

The data processor for this website is SUM AND SUBSTANCE LTD, registered in England under company number 09688671. Registered Office: 80 Wood Ln, Central Working White City, London, United Kingdom, W12 0BZ.

• Contact: [email protected].

The Data Protection Officer for LalaBet is responsible for addressing data protection concerns.
Contact: [email protected].

LalaBet processes personal data in compliance with GDPR Article 6(1) and requires user consent for specific data processing activities.

When users visit the website, general data and information is collected and stored in server log files, including:

• Browser type and its version;
• Operating system;
• Referrer website;
• Subpages accessed;
• Date and time of access;
• IP address;
• Internet service provider;
• Other information relevant to security and fraud prevention.

Collected information is used to:

1. Ensure proper functioning of the website.
2. Optimize website performance and advertising.
3. Maintain the security of IT systems.
4. Assist law enforcement in the event of cyber-attacks.

Anonymous statistical analysis may be performed to improve security and privacy measures.

LalaBet may collect the following personal information for service related purposes:

1. Contact Information: Name, address, email
2. Account Information: Username, Gender, Password.
3. Wallet Information: Public virtual wallet addresses.
4. Financial information: Bank account information, bank statements, transaction history.
5. Identity Verification Information: Government issued ID, passport, national ID card, driver’s license.
6. Residence Verification: Utility bill details (city, country) or similar verification data.

This website uses cookies for various purposes, including personalization, analytics, and security. Below is a list of the cookies used on our website:

• Upon registration:
  When you register on our website, we collect personal information, including your IP address, registration date and time, to prevent misuse and improve security. This information may be shared with authorized partners for internal purposes, but will never be disclosed to third parties unless required by law.
  Additionally, the IP address, date, and time of registration are recorded. This data helps prevent fraud and, if necessary, assists in investigating violations. Data is not shared with third parties unless required by law or for legal enforcement purposes.
  Registered users may update or delete their information at any time by contacting us.
• By newsletter subscription:
  Users can subscribe to the newsletter service by providing personal information. A valid email address and double opt-in confirmation are required. The IP address, date and time of the subscription are also recorded. This information will only be used to send the newsletter.
• By contacting us:
  Users can contact LalaBet via e-mail or a contact form. Any personal information provided voluntarily will be stored in order to process the request. Data will only be shared with third parties if a legal agreement, including a non-disclosure agreement, is in place.
• Storage and Deletion of Personal Data:
  Personal data is processed and stored only for the time necessary. When the purpose for which the information was collected no longer exists or the storage period has expired, the information is either blocked or deleted.

Under the GDPR, users have the following rights:

• Request access to their data and details of its processing, including purposes, categories of data, recipients, storage periods, automated decisions and data sources;
• Obtain information about data transfers outside the EEA and the safeguards in place;
• Confirm whether their data are being processed;
• Request correction or deletion of their data under certain conditions (e.g. unlawful processing or withdrawal of consent);
• Restrict the processing of their data in certain circumstances;
• Receive their data in a structured, machine-readable format and have it transferred to another controller;
• Object to data processing in certain circumstances;
• Withdraw consent to data processing at any time;
• Make a complaint to a supervisory authority.

LalaBet may disclose personal information under the following conditions:

1. To service providers acting on its behalf under a confidentiality agreement.
2. For business purposes, including transaction processing, account maintenance, legal compliance and fraud prevention.
3. When required by law or court order.
4. With business partners, provided that privacy measures are in place.

LalaBet may also share anonymous or combined information with third parties.

Where data is transferred outside the EEA, appropriate safeguards are in place to ensure data protection.

The website and its services are not intended for anyone under the age of 18.

LalaBet does not use automated decision-making or profiling.

LalaBet uses electronic and procedural security measures to prevent data loss, unauthorized access and misuse. However, it is not responsible for the security of data during transmission over the Internet.

LalaBet takes your privacy concerns seriously. If you have any questions or believe that this policy has been violated, please contact us at [email protected] with a detailed description of your concern.